Refund and Returns Policy

Refund Policy

At FinancialExpert.info, we strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

1. Eligibility for Refunds

  • Returns: To be eligible for a refund, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
  • Digital Products: Due to the nature of digital products (e-books, courses, etc.), all sales are final. We do not offer refunds for digital downloads once they have been accessed.

2. Requesting a Refund

  • Time Frame: You have [insert number of days, e.g., 60 days] from the date of purchase to initiate a refund request.
  • How to Request: To request a refund, please contact our customer service team at returns@financialexpert.info with your order number and reason for the return. We will respond within 2-4 working days.

3. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect item shipped).
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over 1000 INR, as we cannot guarantee receipt of your returned item.

4. Processing Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 2 days.

5. Non-Refundable Items

  • Gift cards
  • Downloadable software products
  • Opened or used items (excluding defective items)

6. Exchanges

  • If you need to exchange an item for the same item, please contact us at returns@financialexpert.info to arrange for the exchange.

7. Contact Us

If you have any questions about our refund policy or need assistance, please reach out to us at returns@financialexpert.info

Thank you for shopping with financialexpert.info! Your satisfaction is our priority.

Shopping Cart